Ace Computers provides 1st, 2nd and 3rd level support. Our support team is trained to engineer level to help us resolve your issues as quickly as possible. We also have a team of highly qualified engineers and consultants for site visits to help you with complex issues and to provide advice and guidance on IT strategy and roadmaps.

We can provide a full helpdesk and support service to maintain end-user productivity and to maintain user confidence and acceptance of new systems and technologies. this also helps to reduce the amount of time the IT Department has to spend on routine support and tactical projects.

We are committed to providing flexible, responsive and cost effective support to our clients and the following summarises the benefit of outsourcing your IT support to Central Networks & Technologies:

• Single point of contact for all IT support requirements
• Single contract to cover all IT Equipments
• Support staff trained to understand the issues and effictively resolve
• Full understanding of applications, housing systems and network integration

• Live remote assistance
• Call attendence maximum by next business day
• Telephone and onsite support
• Remote Diagnostics
• On-site Sapres